Address: Donetsk, square railway station,3

Telephone information: +38 (062) 319-00-05;
+38 (062) 319-00-02, транзитний вокзал;
+38 (062) 319-00-03, приміський вокзал;
+38 (062) 305-40-59, каси попереднього продажу
Phone duty: +38 (062) 319-22-96
Additional phone: Service center: (062) 319-24-61 daily from 08.00 to 19.30; The duty of the assistant chief of station: 319-22-96 around the clock; a break from 12.00 to 13.00; from 02.00 to 03.00

Order and design group passenger transportation:
(062) 319-00-79 group ticket service, daily from 08.00 to 19.00; a break from 12.00 to 13.00 (with a decrease in passenger traffic from 08.00 to 17.00, except for weekends) ;

Order car beauty: Management of Donetsk railway; passenger service; 83001. M. Donetsk; str.. Artem; 68 (062) 319-46-43 daily from 08.00 to 17.00(except weekends) ; a break from 12.00 to 13.00

Order special carriages for disabled persons:
(062) 319-21-85 (head of the ticket offices; senior ticket cashier daily from 07.00-19.00 break from 12.00 to 13.00;

Waiting room for people with disabilities: (062) 319-22-11 around the clock

Information about Luggage transportation:
(062) 319-00-41; (062) 319-04-47 (Luggage compartment) around the clock; a break from 12.00 to 13.00; from 00.00-00.30;

Ticket pre-sale: 83055; M. Donetsk; Ul. University; 35 daily from 08.00 to 19.00 (062) 319 – 40-59; (062) 319-52-57

Rest rooms : (062) 319-22-94 around the clock
Map:
[google-map-v3 shortcodeid=”TO_BE_GENERATED” width=”700″ height=”350″ zoom=”17″ maptype=”roadmap” mapalign=”center” directionhint=”false” language=”ru” poweredby=”false” maptypecontrol=”true” pancontrol=”true” zoomcontrol=”true” scalecontrol=”true” streetviewcontrol=”true” scrollwheelcontrol=”false” draggable=”true” tiltfourtyfive=”false” enablegeolocationmarker=”false” enablemarkerclustering=”false” addmarkermashup=”false” addmarkermashupbubble=”false” addmarkerlist=”г. Донецк, пл. Привокзальная,3{}train.png” bubbleautopan=”true” distanceunits=”miles” showbike=”false” showtraffic=”false” showpanoramio=”false”]

Services station:
Ticketing: travel and transportation documents in the far, local and commuter traffic; travel documents in international traffic; the return of the travel document; restoration of the travel document; reservations organizations and groups; travel arrangements booked through the Internet; re-issuance of a travel document no earlier than 24 hours before his departure.

Rest rooms: accommodation (Suite, Junior Suite, 2 double); use of showers; the use of a fridge, an electric kettle.

The use of waiting room of high comfort

Stay in the service center;

use of conference room.

Service center: stay in the service centre; taxi carrier; charging a mobile phone; a laptop is connected.

Stationary camera storage: storage of hand Luggage; storage of bulky hand baggage;

Baggage compartment : (storage, forgotten and found items; check weight bhagavantam and Luggage; storage of goods; providing to the sender at his request, tag, form-application; application otpravytsya labeling; packaging-trim baggage and cargo; notify the consignee of the arrival of the baggage or cargo; porter; provisional acceptance of baggage and cargo; cargo truck;

Services media;

Information Desk: the announcement on radio station at the passenger’s request, the organization; the issuance of a verbal reference for the CIS and interstate; issuance of written information;and

Warning the passenger along the route of the train;

Parking