Passenger guide
Donetsk Train Station
Donetsk
Phone number
Ukrzaliznytsia general contact centre
0 800 503 111 Call
Previously published numbers — not recently verified
Telephone information: +38 (062) 319-00-05; +38 (062) 319-00-02, транзитний вокзал; +38 (062) 319-00-03, приміський вокзал; +38 (062) 305-40-59, каси попереднього продажу
Phone duty: +38 (062) 319-22-96
Additional phone: Service center: (062) 319-24-61 daily from 08.00 to 19.30; The duty of the assistant chief of station: 319-22-96 around the clock; a break from 12.00 to 13.00; from 02.00 to 03.00
Entrance and boarding point
The entrance layout and boarding location have not been confirmed. Check the station name on your ticket and confirm the platform or boarding bay with your carrier and the departure board.
Nearest metro station or bus stop: To be confirmed
Timetable
Ukrzaliznytsia train timetable
Check the service for your travel date and the exact departure location. A directory listing does not confirm that passenger services are currently operating.
Facilities
A reliable current list of facilities for this station is not yet available. Unconfirmed does not mean unavailable.
- Luggage storage
- Current left-luggage facilities are unconfirmed. Before travelling, check whether bags and oversized items can be stored.
- Toilet
- Current toilet facilities are unconfirmed. Check the location, opening hours and wheelchair access.
- Accessibility
- A step-free route from the entrance to the boarding point is unconfirmed. If you need assistance, check steps, connecting passages and boarding arrangements in advance.
- Waiting area
- An indoor waiting room and its opening hours are unconfirmed. Check before relying on overnight access.
Map
Map based on the published address. Confirm the exact entrance and platform access before travelling.
Transfers to other stations in the city
Other stations in the directory. Allow time for the transfer and check where your onward service departs.
Passenger reviews: what to keep in mind
A checked review summary for this station is not available yet. This does not mean there are no reviews.
Positive points
Not enough verified review evidence.
Concerns
Not enough verified review evidence.
How this summary is compiled
We match the location name and address, read dated reviews and distinguish station facilities from an individual carrier’s service. We paraphrase observations and state the source and sample size. Reviews do not verify timetables, prices or facility availability. We do not calculate star ratings.
Frequently asked questions
Where is the station, and how do I get there?
Donetsk, square railway station,3. Open the map in this guide. If the address is marked as historical or approximate, confirm the departure point first.
How do I find the entrance and boarding point?
The entrance layout and boarding location have not been confirmed. Check the station name on your ticket and confirm the platform or boarding bay with your carrier and the departure board.
Where can I check departures and buy a ticket?
Use the source in the timetable section or contact the operator. Check the date, station name and boarding point. Ticket sales are not yet available on Vokzal.org.ua.
Is there luggage storage, a toilet and an accessible entrance?
Check the facilities section for the status of each item. “To be confirmed” means availability is unknown, not that the facility is absent. Ask about opening hours, charges and boarding assistance in advance.
Photos, history and archived information
The original station article is kept below. Phone numbers, prices, facilities and timetables may have changed. Check the date and source of any information you plan to use.
Address: Donetsk, square railway station,3
Telephone information: +38 (062) 319-00-05;
+38 (062) 319-00-02, транзитний вокзал;
+38 (062) 319-00-03, приміський вокзал;
+38 (062) 305-40-59, каси попереднього продажу
Phone duty: +38 (062) 319-22-96
Additional phone: Service center: (062) 319-24-61 daily from 08.00 to 19.30; The duty of the assistant chief of station: 319-22-96 around the clock; a break from 12.00 to 13.00; from 02.00 to 03.00
Order and design group passenger transportation:
(062) 319-00-79 group ticket service, daily from 08.00 to 19.00; a break from 12.00 to 13.00 (with a decrease in passenger traffic from 08.00 to 17.00, except for weekends) ;
Order car beauty: Management of Donetsk railway; passenger service; 83001. M. Donetsk; str.. Artem; 68 (062) 319-46-43 daily from 08.00 to 17.00(except weekends) ; a break from 12.00 to 13.00
Order special carriages for disabled persons:
(062) 319-21-85 (head of the ticket offices; senior ticket cashier daily from 07.00-19.00 break from 12.00 to 13.00;
Waiting room for people with disabilities: (062) 319-22-11 around the clock
Information about Luggage transportation:
(062) 319-00-41; (062) 319-04-47 (Luggage compartment) around the clock; a break from 12.00 to 13.00; from 00.00-00.30;
Ticket pre-sale: 83055; M. Donetsk; Ul. University; 35 daily from 08.00 to 19.00 (062) 319 – 40-59; (062) 319-52-57
Rest rooms : (062) 319-22-94 around the clock
Services station:
Ticketing: travel and transportation documents in the far, local and commuter traffic; travel documents in international traffic; the return of the travel document; restoration of the travel document; reservations organizations and groups; travel arrangements booked through the Internet; re-issuance of a travel document no earlier than 24 hours before his departure.
Rest rooms: accommodation (Suite, Junior Suite, 2 double); use of showers; the use of a fridge, an electric kettle.
The use of waiting room of high comfort
Stay in the service center;
use of conference room.
Service center: stay in the service centre; taxi carrier; charging a mobile phone; a laptop is connected.
Stationary camera storage: storage of hand Luggage; storage of bulky hand baggage;
Baggage compartment : (storage, forgotten and found items; check weight bhagavantam and Luggage; storage of goods; providing to the sender at his request, tag, form-application; application otpravytsya labeling; packaging-trim baggage and cargo; notify the consignee of the arrival of the baggage or cargo; porter; provisional acceptance of baggage and cargo; cargo truck;
Services media;
Information Desk: the announcement on radio station at the passenger’s request, the organization; the issuance of a verbal reference for the CIS and interstate; issuance of written information;and
Warning the passenger along the route of the train;
Parking