Address: Kharkov, Privokzalnaya square, 1

Telephone information: +38 (057) 724-37-16; +38 (057) 724-37-17; +38 (057) 724-37-18
Phone duty: +38 (057) 724-20-76
Additional phone: Service center: (057) 724-37-84 around the clock; the Order and execution of group passenger transportation:
(057) 724-52 – 03 daily from 08.00 to 17.00; Sunday from 08.00 till 15-00

Order car transporters:
(057) 724-22-02; 724-21-23; daily (except Saturday and Sunday) 08-00 to 16-30

Order special carriages for disabled persons:
(057) 724-48-51; daily from 08.00 till 20.00

Information about Luggage transportation:
(057) 724-43-31; 724-22-02; 724-21-23

Bureau of international transportation
(057) 724-18-61 daily from 08.00 till 19-30

Order tickets by phone:
(057) 724-26-77; 724-10-47 daily from 08.00 to 17.00; Sunday from 08.00 till 15-00

The administrator of the Express (057) 724-24-14 around the clock
Services station:
” Help Desk
Providing written and complex help
Ads on radio station at the passenger’s request
Room
Store hand Luggage unattended Luggage storage
Forced opening of the cell in unattended Luggage storage
Saving things in unattended Luggage storage over a set period
The preservation of large baggage in stationary storage
Storage of larger items including those that do not apply to hand Luggage
Check the weight of the Luggage in the storage
The paid waiting room superior
The use of waiting room / in addition to cash hall/ persons who do not have a travel document, or document granting the right to free travel
Service media
Transfer carry one item of hand baggage or checked baggage:
– larger than 180 cm (HH)
– larger than 180 cm (HH)
– sizes less than 180 cm (HH)
To order
The sale of the ticket booked by a passenger before, including by phone via the booking office
Sales in the specialty box office ticket booked by a passenger before, including by telephone
Delivery of train tickets car within the city in order
– 1 hour 30 km and more;
for 45 minutes, or from 20 to 30 km;
for 30 minutes, or from 10 to 20 km;
for 15 minutes or up to 10 km;
The delivery ticket by order of the passenger at the place of residence, work and within the city (the courier)
Check the weight of the Luggage in the room suburban offices
Use of paid video:
– adults
– children under 10 years
The paid toilet
Luggage compartment
Storage arrivals baggage or cargo over a set period
Notified by telegram of the arrival of cargo
Notification of the arrival of cargo on the phone
Providing tags
Grant application form
The provision of paid help
Marking Luggage
Notice when you change the sender (recipient) in the case of errors on the part of the sender or recipient
Loading and unloading of cargo weight 1st places from 165 to 300 kg in case of absence of the sender (recipient)
Checking baggage
Packing things with trim:
up to 0.15 m3
– from 0.15 to 0.25 m3
from 0.25 to 0.5 m3
from 0.5 to 1 m3
Packing boxes with things restau:
up to 0.15 m3
– from 0.15 to 0.25 m3
from 0.25 to 0.5 m3
from 0.5 to 1 m3
Shipping baggage and cargo on the house and on the company:
– 1 hour 30 km and more
for 45 minutes, or from 20 to 30 minutes
for 30 minutes, or from 10 to 20 km
for 15 minutes or up to 10 km
Service Center
Taxi
Delivery of passengers to the station from the station by bus Bogdan)
The call media
Printing documents (1 page)
Providing complex help
Book one in the Inn “”Express””
Photocopying one A4 page
Photocopying a page A3
The design of a single ticket directly at the Service center
Telegram warning of the Board on an intermediate station that is not the initial point of departure of the train
Clearance 1 ticket in case group applications
Providing Parkovacie card
Legal help
Services meeting rooms
– 1 hour
– 0.5 hour
Hotel”Express””
Place for adults and children over 10 years in the room “Mother and child””
Place for children up to 10 years in the room “Mother and child””
The use of chess, checkers, bingo and other similar games
One place in a hotel room
Suite
– Junior Suite single
– Junior Suite double
single 1 category
– double and triple 1 category
four, five and seven-seater 3 categories
Shoeshine
Ironing
The use of iron
Order the delivery of food to the number of the “Express””
Guests can use the fridge in the room
The use of a TV in the room
Barber

SERVICES SERVICE CENTER
The extraordinary design of one ticket
Photocopying a single page:
A4
A3
Providing complex help
Orders for call media
Orders for taxi
Book one in the Inn “”Express””
Telegram warning of landing at an intermediate station, which is not the point of initial departure of the train “