Address: Zaporozhye, Lenin Ave, 2

Telephone information:
Phone duty: +38 (0612) 69-14-42
Phone service center: +38 (0612) 69-15-05; +38 (0612) 33-13-31
Additional phone: “Order and design group passenger:
(061) 720-12-82

Check wagons car carriers:
(061) 720-15-49

Order special wagons for the carriage of persons with disabilities:
(061) 720-13-65; 720-12-34

Information about luggage transport:
(061) 720-15-49

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Services station:
” Sales in the specialty box office ticket reservation, booked by the passenger before, including by telephone.
The delivery ticket at the place of residence, work, recreation within the city.
Clearance alerts the passenger at a station along the route of the train than the one specified in the ticket.
Storage of hand Luggage in the ACU.
The opening at the request of the passenger cell in the ACU.
Storage of hand Luggage in a fixed camera store.
Storing larger items, including those that do not apply to hand Luggage.
The transfer carrier of Luggage or Luggage from the car to the train to the place of public transport within the forecourt or space station, as well as in the opposite direction.
The transfer carrier bulky.
Off the train hand baggage of passengers who have fallen behind on the train.
Storage of hand Luggage and bulky than the prescribed period.
Preliminary acceptance of baggage and cargo.
Storage arrivals baggage and cargo over a fixed period.
Check the weight of baggage and cargo.
Providing the sender baggage or cargo-Luggage tag or form of application.
Application otpravytsya markings on baggage or cargo.
Notification to the consignee of the arrival in his address baggage or cargo on the phone.
Notification to the consignee of arrival at the address of baggage or cargo by Telegraph.
Notification to the consignee of arrival at the address of baggage or cargo by mail.
Luggage transport from the station to the place of residence and in the opposite direction.
Ads on radio station at the request of the passenger.
The complex issue of certificates at the request of the passenger.
Issuance of written inquiry at the request of the passenger.
The use of waiting room superior.
The use of pay toilets.
Use a shower.
Accommodation of transit passengers in the mother and child room at the station.
Use the Luggage carts.
Message phone call the head of the train and the head of the station if the travel documents of the passenger remained in the face that accompanied him.
Loading and unloading of baggage or of cargo at the request of the recipient or sender of the car to the trunk, or Vice versa.
Receiving an order from a passenger on the seat in the relaxation room at the station.
Providing all types of services in the rest rooms (iron).
Packing Luggage.
The provision of Parking for private cars on the areas that belong to the station.
Consultation passenger transportation, packing Luggage or cargo in the Luggage compartment.
Unloading cargo citizens with one piece weight from 165 lbs. to 300 lbs. in case of absence of the recipient.
Off the train hand baggage of passengers who have fallen behind on the train.
The sale of the ticket booked by a passenger before, including by telephone.
The use of brushes and Shoe Polish.
Selling one ticket in the Service Center.
Providing complex help in interstate transportation in the Service Center.
The use of the public phone in the Service Center.
Order taxi by phone in the Service Center.
Fax services in the Service Center.
Photocopying of documents.
Book one in the Inn of the city.
Providing complex help within Ukraine.
Orders for the announcement on radio station at the request of a customer Service Center.
Recharge your mobile phone at the request of a customer Service Center.”