Address: Simferopol , plasma station, 1

Telephone information: +38 (0652) 66-34-18; 66-24-04
Phone service center: +38 (0652) 66-30-68
Additional phone: “Tel. (0652) 66-51-42 (reception), 66-22-53 (fax);
operation from 8.00 to 17.00; break from 12.00 to 13.00; holiday Saturday and nedіlyaBagazhne department and the administration of car-wagon avtomobіlevozom:
(0652) 66-29-00; 66-32-57; operation from 8.00 to 19.00; break from 12.00 to 13.00; seven days a week

Restrooms:
(0652) 66-52-06; 66-36-77; mode clock

Address pre-sale ticket offices:
m. Simferopol; Str. Tolstoy; 6

Ticket Bureau:
(0652) 66-22-39; operation from 9.00 to 17.45; break from 13.00 to 14.00; holiday Saturday and Sunday “
Services station:
“The sale of the ticket booked by a passenger before, including by telephone.

Tickets sold at any railway cashier station before the departure of the train in the direction of “there”.

Tickets sold at the point of departure of a passenger on the way back.

Tickets sold at the point of departure of the passenger to travel from the point of transfer, or from another station.

A refund for an unused ticket or nevaprovides baggage.

Preliminary acceptance from the organization and institutions of collective applications for reservation of seats in trains.

Selling tickets to a place in transit train at least one hour prior to his arrival on schedule, on request of the passenger, made not less than three hours before the arrival of the train at the station.

Composting ticket transit passenger.

Reissue of the ticket on the train before.

Issuance of written inquiry at the request of the passenger:

– at the information Desk

– in the trunk

Providing local help

The use of waiting room superior (surcharge hall)

Recharge mobile phone at the station:

in the waiting room superior (surcharge hall)

– in the storage

– at the information Desk

The use of the public phone at the station:

in the Luggage compartment

in the waiting room superior (surcharge hall)

Charging the laptop at the request of the customer waiting room superior (surcharge hall)

The use of waiting room superior (VIP hall) – passenger

The use of waiting room superior (VIP hall) – delegation

Use of city telephones directly in the waiting room superior (VIP hall)

Taxi directly in the waiting room superior (VIP – hall)

Providing information on availability in hotels, Simferopol directly in the waiting room superior (VIP hall)

Booking places in the rest rooms at the station directly in the waiting room superior (VIP hall)

Recharge your mobile phone at the request of the customer waiting room superior (VIP lounge)

Charging the laptop at the request of the customer waiting room superior (VIP lounge)

Use of the sauna in the waiting room superior (VIP hall)

Booking saunas in the waiting room high comfort (VIP hall)

The use of the shower in the waiting room superior (VIP hall)

The use of the hall for the reception of official delegations

Accommodation of transit passengers in the waiting rooms of higher comfort (2-room Suite)

Accommodation of transit passengers in the waiting rooms of higher comfort (2-roomed)

Accommodation of transit passengers in the rest rooms superior (in 1 room)

Accommodation of transit passengers in the rest rooms superior (in 1 room)

Accommodation for transit passengers in the rest rooms superior (in 2-bed room)

Accommodation of transit passengers in the rest rooms (2 bed room)

Accommodation of transit passengers in Lounges (3-bed room without TV)

Accommodation of transit passengers in Lounges (in 3-person room with a TV)

Accommodation of transit passengers in the rest rooms (4-bed room)

Accommodation of transit passengers in the mother and child room at the station:

– for adult

– for baby (baby cot for an infant)

Accommodation in restrooms for persons with disabilities mobility (wheelchairs)

The use of microwave in the break rooms and rest rooms superior

The use of iron in the rest rooms and rest rooms superior

The use of dryers in the rest rooms and rest rooms superior

Use a towel in restrooms

Use of showers in the restrooms

Use of city telephones, rest rooms and rest rooms superior

Taxi in rest rooms and rest rooms superior

Preliminary acceptance from the passenger order to call the carrier directly to the rest rooms and rest rooms superior

The paid toilet:

in the station building

on the station platform

Household services for passengers:

– cleaning service (passenger)

– shoeshine (passenger)

The use of the meeting room

Sale of coffee in the units of the station:

-sugar

-no sugar

The sale of tea in the units of the station:

-sugar

-no sugar

Stay on-site car (open square), which is owned by station:

-1 hour

-up to 12 hours

-up to 24 hours

Stay passenger transport on the territory (open square), which is owned by station:

-1 hour

-up to 12 hours

-up to 24 hours

Off the train hand baggage of passengers who have fallen behind on trains

Clearance alerts the passenger at a station along the route of the train, other than specified in the travel document

SERVICES SERVICE CENTER

Individual passenger services when receiving applications and issuing travel document directly to the Service center

Providing written reference directly to the Service center

Use of the meeting room and recreation directly to the Service center

Use of local telephone directly to the Service center

Taxi directly to the Service center

Preliminary acceptance from the passenger order to call the carrier directly to the Service center

Providing information on availability in hotels, Simferopol directly to the Service center

Booking places in the rest rooms at the station directly to the Service center

Recharge your mobile phone at the request of the client Service centre

Charging the laptop at the request of the client Service centre

Sending Fax messages directly in the Service center

Photocopying of documents directly to the Service Center:

format a-4 sided

format a-4 duplex